VR Escape Room

FAQ

• VR Escape Room

  • What is a VR Escape Room?

    A VR Escape Room is an interactive game where you and your friends or family solve puzzles together to find your way out. This all takes place entirely in Virtual Reality.

  • How many people can play a VR Escape Room?

    Our VR Escape Rooms can be played with groups of up to 6 people. Are you with 7 or 8? Then you will be split into two groups, which also adds a fun competitive element!

  • Can you play together?

    Yes, in VR Escape Rooms you work together to solve puzzles and complete the experience.

  • How long does a VR Escape Room session last?

    A VR Escape Room session lasts about one hour, but it can be shorter or longer depending on how well the players perform.

  • How much does a VR Escape Room cost?

    The price depends on the duration of the session. On regular days you pay €37.50 for 60 minutes, €52.50 for 90 minutes and €65 for 120 minutes. During discount days you benefit from lower rates.

  • What Escape Rooms are available?

    There are 6 different VR Escape Rooms available, each with its own theme. For example, you can explore the world of Alice in Wonderland or discover a jungle environment.

  • Are the VR Escape Rooms difficult?

    The VR Escape Rooms are divided into easy, medium and hard levels. This means there is a suitable experience for every skill level.

  • What age is VR Escape Room suitable for?

    VR Escape Rooms are recommended from the age of 13 and up.

• Boeken

  • How do I book a VR Experience in Haarlem?

    Booking is easy via the Book button on our website. Choose your activity, select 60, 90 or 120 minutes, enter the number of players and pick a time slot. You’ll immediately see available times and receive a confirmation by email.

  • Which time slots are available and what time do you recommend?

    You can book daily within our opening hours. Available time slots are shown live in the booking system. Weekdays are usually quieter, ideal for smaller groups. Weekends and holidays are busier — book in advance. For groups or those wanting to try multiple games, we recommend 90 or 120 minutes.

  • How much does a booking cost and what is included?

    The price depends on duration (60/90/120 min) and timing (weekday/weekend). Included: short briefing, guidance from a host, use of VR headsets & controllers, hygiene covers, and the option to switch between multiple games. Not included (optional): food & drinks, private session, or some premium and escape titles with a small surcharge.

  • Can we come with more than 11 people?

    We have 11 play areas, so 11 people can play at the same time. If you come with more than 11, we rotate in rounds; the host manages teams and quick switches. Advice: 9–12 players → 90–120 min; 13+ → 120 min or two slots. Not every title supports 11 players; the host selects suitable games. For VR Racing: max 4 at once.

  • Can I change or cancel my booking?

    You can cancel or modify your booking via the website or by contacting us. Please note that cancellation fees may apply depending on how far in advance you cancel or change. You can also add cancellation insurance directly when booking.

  • How far in advance should I book to be sure of a spot?

    For small groups, a few days in advance is usually enough. For weekends, holidays or packages (such as kids parties or company outings), we recommend booking at least one week in advance.

  • Can I reserve by phone or email at VRcafe Haarlem?

    Yes, you can. Online booking is the fastest, but for questions or group reservations you can always call or email us. We’re happy to help with advice on times and activities.

  • Can I use a gift card or voucher when booking?

    Yes. Enter your gift card or voucher code during booking; the amount will be automatically deducted. Gift cards are also available via our website.

• Algemeen

  • Is there food and drinks during the VR activity?

    Yes, it’s possible to get food and drinks during the VR experience. There is a small snack bar with a selection of snacks and drinks.

  • What do I need to bring?

    You don’t need to bring anything. We provide all necessary equipment, such as VR headsets and computers.

  • Do you have arcades?

    Yes, besides VR we also have arcades so there's always an attraction to enjoy. We have two large arcade machines and one small one, plus an air hockey table. There's something for everyone, so between VR sessions or whenever you want to relax, you can make the most of these extra attractions.

  • Is there guidance available?

    Yes, there is always guidance available to ensure everything runs smoothly and to answer any questions.

  • Can I take photos or videos while playing?

    Yes, it’s possible to take photos during the VR experience.

  • Is there a dress code?

    There is no specific dress code, but we recommend wearing comfortable clothing so you can move freely during the VR experience.

  • Is there parking nearby?

    Right next to us is Interparking Station. Book your spot in advance via Interparking and use code VRCAFE15 for 15% discount. Garage entrance: bus side of the station. Alternative: Jansweg parking lot, about a 5-minute walk. By public transport, exit at Haarlem station; bus and train are right outside. Bikes can be parked at the station.

  • Are there toilets available?

    Yes, there are toilets available. In total, there are 2 toilets for guests.