House of Fear VR

play in the centre of Haarlem

FAQ

• Good to know

  • What exactly is a VR café?

    A VR café is a place to go out where you play virtual reality games with a VR headset, combined with the atmosphere of a café. At VRcafe Haarlem you play with friends, family or colleagues on 11 wireless play areas and 4 sim racing seats, with a drink or snack on the side.

  • What is virtual reality and how does it work?

    Virtual reality means you step into a lifelike 3D world through a special headset. You look around, move and play as if you are really there. No experience needed: our hosts explain everything in a couple of minutes.

  • What is a fun group outing in Haarlem?

    VRcafe Haarlem is one of the highest rated group outings in Haarlem (Google 4.8, TripAdvisor 5.0). Choose from VR Experience, Laser Tag, Escape Room and Racing, for groups of 2 to 50+ people, right next to Haarlem station.

  • Is VR still fun if you never game?

    Yes. Most of our visitors have never tried VR before. You pick from 65+ games across every genre, from relaxed to thrilling, and a host gets you started. Non-gamers are often the most surprised of all.

  • What ages is VRcafe suitable for?

    For everyone from age 7 up to seniors. We have dedicated formats for children's parties, youth groups, families and senior groups, and the games are matched to the age of the group.

  • What makes VRcafe different from other outings?

    Everything under one roof: VR Experience, Laser Tag, Escape Room, Racing, Free Roam and VR Art, with 65+ games you choose yourself. Every play area is 100% wireless and we are located right next to the station.

  • What does 100% wireless VR mean and why is it better?

    Our headsets work completely without cables: you move freely through the play area, with no cords to trip over. That makes the experience more realistic, more comfortable and safer than wired VR.

  • Can you come and play at VRcafe on your own?

    Yes, you are welcome on your own too. You simply book a play area, pick your own games and get the same guidance. At our weekly student night and during tournaments you will also easily meet other players.

  • What is the difference between VR at home and VR at VRcafe?

    At VRcafe every headset is wireless, but the game runs on a powerful gaming computer. That makes the graphics far better than anything a standalone VR headset at home can handle. You play in spacious play areas, with 65+ games, guidance and spectator screens. If you also want to play at home, you can rent a headset through VR@HOME.

  • What is a fun activity for a reunion or a weekend with friends?

    A VR session is a great icebreaker for reunions: everyone joins in, nobody needs experience and there is something to laugh about straight away. Combine it with drinks at our place or in Haarlem city centre around the corner.

  • Do you also organise events or special evenings?

    Yes. Alongside regular bookings there is our weekly student night on Thursdays, regular VR tournaments and special offers around holidays and school breaks. Follow the deals page and our socials for the agenda.

  • Do you speak English or German for international guests?

    Yes, our hosts guide groups in English as well, and the website is available in English, German and Portuguese. International guests and expats are very welcome.

  • Is VRcafe a good stop for tourists visiting Haarlem?

    Absolutely: we are right next to the station, so it combines perfectly with a day out in Haarlem. A session starts at 60 minutes, which fits easily between the city centre, the Grote Markt and the museums.

  • What is a good activity for meeting new people?

    VR breaks the ice fast: you play together, cheer each other on and have something to talk about immediately. That is why it works so well for team introductions, orientation groups and groups of friends bringing someone new along.

  • How hygienic are the VR headsets?

    Every headset is cleaned after use and fitted with fresh hygiene covers. So you always play with a clean, fresh headset, even on busy days.

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• Booking

  • How do I book a VR Experience in Haarlem?

    Booking is easy via the Book button on our website. Choose your activity, select 30, 60, 90, 120 or 150 minutes, enter the number of players and pick a time slot. You’ll immediately see available times and receive a confirmation by email.

  • Which time slots are available and what time do you recommend?

    We are open Tuesday to Saturday from 10:00 to 22:00 and on Sunday from 10:00 to 20:00. On Mondays we are open on request only, for example for groups and company outings. You can see the current time slots live in the booking system. Weekdays are often quieter, ideal for smaller groups. Weekends and holidays are busier - so book well in advance. For groups or anyone who wants to try several games, we recommend 90 or 120 minutes.

  • How much does a booking cost and what is included?

    You pay per VR headset. Half an hour of play costs €21.50, one hour €37.50, an hour and a half €52.50 and two hours €65.00. From an hour and a half you play at a lower rate per hour, so playing longer pays off. Every booking includes a free 15-minute buffer, so you can arrive at ease and finish your game when your time is up. On top of that, a host is always there to explain how VR works, help you choose the best games and bring your drinks and snacks. All you have to do is play.

  • Can we come with more than 11 people?

    We have 11 play areas, so 11 people can play at the same time. If you come with more than 11 people, we play in rounds and the host divides the teams and makes sure switching goes smoothly. For larger groups we recommend a bit more time: for 9 to 12 players, 90 to 150 minutes works well, and from 13 players we advise 120 minutes so everyone gets enough playing time. Keep in mind that not every game supports 11 players; in that case the host chooses games that suit your group. For VR Racing, a maximum of 4 people can take part at the same time.

  • Can I change or cancel my booking?

    You can cancel or modify your booking via the website or by contacting us. Please note that cancellation fees may apply depending on how far in advance you cancel or change. You can also add cancellation insurance directly when booking.

  • How far in advance should I book to be sure of a spot?

    For small groups, a few days in advance is usually enough. For weekends, holidays or packages (such as kids parties or company outings), we recommend booking at least one week in advance.

  • Can I reserve by phone or email at VRcafe Haarlem?

    Yes, you can. Online booking is the fastest, but for questions or group reservations you can always call or email us. We’re happy to help with advice on times and activities.

  • Can I use a gift card or voucher when booking?

    Yes. Enter your gift card or voucher code during booking; the amount will be automatically deducted. Gift cards are also available via our website.

  • What happens after my booking at VRcafe Haarlem?

    After confirmation, you’ll receive an email with date, time, duration and number of players. On the day itself, just arrive on time - we’ll take care of the rest.

  • How and when do I pay for my booking at VRcafe Haarlem?

    You can pay online directly when booking via iDEAL, credit card or gift card. For group bookings or companies, payment on location or by invoice is also possible. Payment confirms your reservation so your time slot is secured.

  • Can I still book last-minute at VRcafe Haarlem today?

    Yes, as long as there are time slots available you can also book online on the same day. You can see the current availability directly in the booking system. Is your preferred time not listed? Give us a call on 023 234 06 06 and we’ll see together what’s still possible.

  • Can I book a kids’ party, company outing or bachelor party at VRcafe Haarlem?

    Absolutely. In addition to regular bookings, we have special packages for kids’ parties (from 7 years), company outings, team building, bachelor parties and family and friends outings. Groups of up to 50 people are welcome, and a host guides the entire programme.

  • Do you have discounts or special offers?

    Yes. Around school holidays and public holidays we regularly have special deals on our VR activities. Check out the current offers on our deals page and sign up for our newsletter so you never miss an offer.

  • Can I rent a VR headset to play at home?

    Yes. With VR@HOME you rent one or more VR headsets for 1 to 7 days. You get a ready-to-use set with a manual, chargers and hygiene covers, and choose from our 65+ games. You pick up the set at VRcafe Haarlem from 11:00 and return it at 10:00 on the agreed day. We also rent out VR headsets to companies and schools.

  • Can you bring VR to our own location?

    Yes. With VR on location we come to your office, school, party or event with our VR headsets, screens and hosts, almost anywhere in the Netherlands. We bring everything and set up in 30 to 60 minutes. Ideal for company parties, trade shows, open days, birthdays and school activities.

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• General

  • Is there food and drinks during the VR activity?

    Yes, it’s possible to get food and drinks during the VR experience. There is a small snack bar with a selection of snacks and drinks.

  • What do I need to bring?

    You don’t need to bring anything. We provide all necessary equipment, such as VR headsets and computers.

  • Do you have arcades?

    Yes, besides VR we also have arcades so there's always an attraction to enjoy. We have two large arcade machines and one small one, plus an air hockey table. There's something for everyone, so between VR sessions or whenever you want to relax, you can make the most of these extra attractions.

  • Is there guidance available?

    Yes, there is always guidance available to ensure everything runs smoothly and to answer any questions.

  • Does VRcafe have air conditioning?

    Yes, VRcafe is fully air-conditioned. Even on hot summer days it stays pleasantly cool inside, so you can game in comfort without breaking a sweat. The perfect way to escape the heat.

  • Can I take photos or videos while playing?

    Yes, it’s possible to take photos during the VR experience.

  • Is there a dress code?

    There is no specific dress code, but we recommend wearing comfortable clothing so you can move freely during the VR experience.

  • Is there parking nearby?

    Interparking Station is right next to us. Book your spot in advance via Interparking and use code VRCAFE15 for a 15% discount. Garage entrance: bus side of the station. Alternative: Jansweg car park, about a 5-minute walk. By public transport, get off at Haarlem station; buses and trains stop literally right outside the door. You can leave your bike at the station. With a parking garage (Station Haarlem) next to VRcafe and the train and bus station right outside, we are easy to reach by car or public transport. With the code “VRCAFE15” you even get a 15% discount at the parking garage!

  • Are there toilets available?

    Yes, there are toilets available. In total, there are 2 toilets for guests.

  • Can I wear my glasses while playing?

    Yes, you can keep your glasses on while playing. The VR headsets are designed with enough room to fit comfortably over most glasses, so you can see everything sharply and fully enjoy the experience.

  • Is it accessible for wheelchairs?

    Yes, the location is wheelchair accessible. Most VR experiences can be played seated, so wheelchair users can also take full part in the activities.

  • Do you get motion sickness from VR?

    Most people don’t. We use modern VR headsets with high image quality and smooth tracking. A small group may experience slight dizziness, especially in fast-paced games. You can always take a break or switch to calmer games - our hosts will help you.

  • Where is VRcafe Haarlem located?

    VRcafe Haarlem is located at Stationsplein 68 in Haarlem, directly opposite Haarlem station. Buses and trains stop literally right outside the door, and from Amsterdam Centraal you can get here by train in about 15 minutes. Coming by car? Park in the Interparking Station Garage next to our building.

  • Which VR activities can you do at VRcafe Haarlem?

    Choose from the VR Experience with more than 65 games, VR Laser Tag, VR Racing in real racing seats, the VR Escape Room, VR Art and VR Free Roam. You can also combine activities in one visit.

  • Which VR games can you play at VRcafe Haarlem?

    We have more than 65 VR games in every genre: from rhythm games like Beat Saber and active party games like Gorilla Tag to Walkabout Mini Golf, escape rooms and horror. You can switch as often as you like during your booking. See the full range on our games page.

  • Can friends or family watch without playing?

    Yes, spectators are always welcome. Every play area has a large screen, so you can see exactly what’s happening in VR. Meanwhile you can grab a drink at the bar or play a free game on our arcade cabinets and the air hockey table.

  • Is VRcafe Haarlem a good outing in bad weather?

    Definitely. Everything takes place indoors, so rain, wind or cold don’t matter. And on hot days it stays pleasantly cool inside thanks to the air conditioning. That makes VRcafe Haarlem one of the best indoor activities in Haarlem all year round.

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