Rent a VR Headset

FAQ

• Rental

  • What does business rental exactly mean?

    With business rental, you borrow one or more VR headsets to use within your organization or at an event. You receive a complete, ready-to-use set including a manual, chargers, and hygiene covers.

  • For which situations is business rental suitable?

    Business rental is ideal for trade shows, team days, internal presentations, product demos, training sessions, or marketing events. This allows you to use VR professionally without purchasing your own equipment.

  • What is included with business rental?

    Each rental set includes a fully charged headset, controllers, chargers, hygiene covers, and a short manual. Upon request, we can also provide extra accessories such as a presentation screen or additional controllers.

  • Can you help with setting up or preparing the content?

    Yes. We can configure the headsets in advance with specific apps or demos that match your goal, such as 360° videos, company content, or training software.

  • How many headsets can we rent at the same time?

    A limited number of business sets are available. For larger quantities, it is best to reserve well in advance so we can prepare and test everything on time.

• Booking

  • How does renting a VR set from you work?

    You reserve a VR set through the website or by email. We confirm the rental period and prepare everything you need: headset, controllers, and chargers. On the agreed day, you pick up the set at VRcafe in Haarlem.

  • What do I need to use a VR set?

    Not much — just a bit of free space and a power outlet. The headsets are wireless and ready to use. A manual is included in the case, and our hosts will briefly explain everything when you pick it up.

  • How long can I rent for?

    You can rent for a day, a weekend, or a week. Want to keep the set longer? Let us know in time, and we will check if an extension is possible.

  • How do I reserve multiple sets at once?

    For business or educational purposes, you can reserve multiple sets at once. Please contact us so we can coordinate availability and the rental period with you.

  • Do I need to pay a deposit?

    A deposit usually applies for consumers. For business or educational rentals, we arrange this administratively in advance.

• General

  • What is included in the rental set?

    Each set includes a VR headset, controllers, chargers, a manual, and hygiene covers. The equipment is checked in advance and fully charged.

  • How much space do I need to play?

    Approximately 1.5 × 1.5 meters is enough for most VR experiences. Make sure the floor is free of obstacles and that you have enough room to move.

  • Do I need to install anything myself?

    No, everything is plug-and-play. Turn on the headset, follow the short instructions on the screen, and you can start immediately. Having trouble? You can call or email us.

  • What happens if something breaks or does not work?

    Please contact us immediately. We will first see if we can solve it remotely. Minor signs of use are not a problem, but in case of damage we will discuss a solution together.

  • How is the equipment cleaned?

    All headsets are thoroughly cleaned before and after each rental period and provided with new hygiene covers. We also recommend keeping the headset clean during use.