The Lab VR

spelen in centrum van Haarlem

FAQ

• The Lab

  • What is The Lab?

    A collection of eight different VR experiments by Valve, set in the world of Portal. You play mini-games, from archery to repairing a robot.

  • How many players can play The Lab at VRcafe?

    The Lab is a single-player game. In a group, everyone plays on their own in their own play area and picks their own experiment.

  • How long does The Lab take?

    Going through all eight experiments in The Lab takes about 2 hours. You don't have to do them all: you choose which ones to play and switch whenever you like. So it fits well alongside other games in the same time slot.

  • From what age can you play The Lab?

    From age 7. It's easy and you choose which experiment to do.

  • Can you play The Lab if you've never tried VR before?

    Yes. It's easy and you get to know many different sides of VR. The host explains the controls and shows you how to switch between experiments.

  • Do I need to book The Lab separately?

    No. You book a VR Experience and choose your games within your time slot. The host sets up The Lab for you.

  • What mini-games are in The Lab?

    Among others, archery from a castle, shooting with a slingshot, an arcade game with a spaceship and repairing a robot. So you'll find precision, puzzles and base defence in one game.

  • How do you switch between the mini-games in The Lab?

    From a central room. You pick up an orb and hold it in front of your face to go to an experiment.

  • How does the archery work in The Lab?

    You stand in a castle watchtower with a bow and arrow. You defend the gate against waves of attackers.

  • Is there anything calm to do in The Lab?

    Yes. You can look at the solar system, explore a model of the human body or visit faraway places.

• Booking

  • How do I book a VR Experience in Haarlem?

    Booking is easy via the Book button on our website. Choose your activity, select 60, 90 or 120 minutes, enter the number of players and pick a time slot. You’ll immediately see available times and receive a confirmation by email.

  • Which time slots are available and what time do you recommend?

    You can book daily within our opening hours. Available time slots are shown live in the booking system. Weekdays are usually quieter, ideal for smaller groups. Weekends and holidays are busier - book in advance. For groups or those wanting to try multiple games, we recommend 90 or 120 minutes.

  • How much does a booking cost and what is included?

    The price depends on duration (60/90/120 min) and timing (weekday/weekend). Included: short briefing, guidance from a host, use of VR headsets & controllers, hygiene covers, and the option to switch between multiple games. Not included (optional): food & drinks, private session, or some premium and escape titles with a small surcharge.

  • Can we come with more than 11 people?

    We have 11 play areas, so 11 people can play at the same time. If you come with more than 11, we rotate in rounds; the host manages teams and quick switches. Advice: 9–12 players → 90–120 min; 13+ → 120 min or two slots. Not every title supports 11 players; the host selects suitable games. For VR Racing: max 4 at once.

  • Can I change or cancel my booking?

    You can cancel or modify your booking via the website or by contacting us. Please note that cancellation fees may apply depending on how far in advance you cancel or change. You can also add cancellation insurance directly when booking.

  • How far in advance should I book to be sure of a spot?

    For small groups, a few days in advance is usually enough. For weekends, holidays or packages (such as kids parties or company outings), we recommend booking at least one week in advance.

  • Can I reserve by phone or email at VRcafe Haarlem?

    Yes, you can. Online booking is the fastest, but for questions or group reservations you can always call or email us. We’re happy to help with advice on times and activities.

  • Can I use a gift card or voucher when booking?

    Yes. Enter your gift card or voucher code during booking; the amount will be automatically deducted. Gift cards are also available via our website.

  • What happens after my booking at VRcafe Haarlem?

    After confirmation, you’ll receive an email with date, time, duration and number of players. On the day itself, just arrive on time - we’ll take care of the rest.

  • How and when do I pay for my booking at VRcafe Haarlem?

    You can pay online directly when booking via iDEAL, credit card or gift card. For group bookings or companies, payment on location or by invoice is also possible. Payment confirms your reservation so your time slot is secured.

• General

  • Is there food and drinks during the VR activity?

    Yes, it’s possible to get food and drinks during the VR experience. There is a small snack bar with a selection of snacks and drinks.

  • What do I need to bring?

    You don’t need to bring anything. We provide all necessary equipment, such as VR headsets and computers.

  • Do you have arcades?

    Yes, besides VR we also have arcades so there's always an attraction to enjoy. We have two large arcade machines and one small one, plus an air hockey table. There's something for everyone, so between VR sessions or whenever you want to relax, you can make the most of these extra attractions.

  • Is there guidance available?

    Yes, there is always guidance available to ensure everything runs smoothly and to answer any questions.

  • Does VRcafe have air conditioning?

    Yes, VRcafe is fully air-conditioned. Even on hot summer days it stays pleasantly cool inside, so you can game in comfort without breaking a sweat. The perfect way to escape the heat.

  • Can I take photos or videos while playing?

    Yes, it’s possible to take photos during the VR experience.

  • Is there a dress code?

    There is no specific dress code, but we recommend wearing comfortable clothing so you can move freely during the VR experience.

  • Is there parking nearby?

    Right next to us is Interparking Station. Book your spot in advance via Interparking and use code VRCAFE15 for 15% discount. Garage entrance: bus side of the station. Alternative: Jansweg parking lot, about a 5-minute walk. By public transport, exit at Haarlem station; bus and train are right outside. Bikes can be parked at the station.

  • Are there toilets available?

    Yes, there are toilets available. In total, there are 2 toilets for guests.

  • Can I wear my glasses while playing?

    Yes, you can wear your glasses while playing. The VR headsets are designed to comfortably fit over most glasses.

  • Is it accessible for wheelchairs?

    Yes, the location is wheelchair accessible. Most VR experiences can be played seated, allowing full participation.

  • Do you get motion sickness from VR?

    Most people don’t. We use modern VR headsets with high image quality and smooth tracking. A small group may experience slight dizziness, especially in fast-paced games. You can always take a break or switch to calmer games - our hosts will help you.

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