VR Experience

FAQ

• VR Experience

  • What is a VR Experience?

    A VR experience is a free-play VR session where you can enjoy multiple games within your booked time slot. Our host helps you choose and quickly switch between games.

  • What games are available?

    On our website you can find a page with all our games, including categories. Curious about everything available? Click here to explore them.

  • How many people can play at the same time?

    You can play with up to 11 people at the same time (we have 11 play areas). Coming with a larger group? We rotate players so everyone gets a turn. (For VR Racing: max 4 at once.)

  • How long does it last and how much actual playtime do we get?

    You choose your time slot when booking (e.g. 60 or 90 minutes). Within that time, it’s all yours: after a short briefing (±5 minutes), you play for the rest of the session. Switching between games usually takes 1–2 minutes. Want more time? If availability allows, you can extend your session on-site.

  • Can we play together and switch games during the session?

    Playing together: In many games this is possible (co-op or versus). We set you up in the same game; note that not every title supports 11 players.
    
    Switching: Yes, within your time slot. The host handles this for you; switching usually takes about 1–2 minutes. Story/escape experiences are not switched halfway. Tip: choose 2–3 favorites in advance to make switching faster.

  • Can I give a VR Experience as a gift?

    Yes, you can book a VR experience as a gift. You can purchase a gift card or directly book for the person you want to surprise.

  • How does the VR Experience work when we start playing?

    Upon arrival, you’ll receive a short introduction and the host will help you choose your first game. After that, you can play freely within your booked time and switch games during the session. The host manages the flow so everyone gets plenty of playtime.

  • What kind of games are included in the VR Experience?

    The VR Experience includes a mix of action, adventure, puzzle and party games. Think of archery, rhythm games, zombies, sports, or fun co-op experiences. There’s plenty of variety for both beginners and experienced players.

  • Is the VR Experience suitable for mixed groups (friends, family, colleagues)?

    Yes, that’s exactly what it’s designed for. Everyone can choose games based on their own level and preferences - active or more relaxed. Our hosts ensure a good balance so everyone stays engaged.

  • What if I don’t know which games to choose?

    No problem. The host will guide you during the session and help you choose suitable games. Based on your preferences - competition, cooperation, humor or adventure - the host creates a fun game flow for you.

  • What can you do in Haarlem when it rains?

    VRcafe Haarlem is one of the best indoor activities in Haarlem when the weather is bad. You play entirely indoors, a 1-minute walk from Haarlem station, and choose from 45+ VR games. Perfect for a rainy afternoon with friends, family or colleagues, and you can grab food and drinks too.

  • What is an original date idea in Haarlem?

    A VR Experience is an original and active date idea in Haarlem. You play games together in virtual reality, from relaxed and funny to thrilling, so there is always something that suits you both. No gaming experience needed: our host explains everything. Afterwards, you can stroll straight into Haarlem's city centre for a drink.

  • What can you do in Haarlem besides shopping and café terraces?

    Try something active: at VRcafe Haarlem, right next to the station, you step into another world for an hour. Laser gaming, racing, puzzling or just trying the craziest games - it's all under one roof. Perfect as a change of pace during a day out in Haarlem, and you don't need to bring anything.

  • What is a fun activity in Haarlem that fits within an hour?

    A VR Experience can be booked from just 60 minutes, including instructions and guidance. Perfect for a short but intense activity in between, for example before dinner or during a day out in Haarlem. We're located on the Stationsplein, so you don't lose any time travelling.

  • What is a good first introduction to virtual reality?

    The VR Experience is the ideal first introduction to VR: you start with a short briefing from our host, begin with an accessible game and build up to whatever you enjoy. The headsets are wireless and lightweight, and you can pause at any time. Most people get the hang of it within five minutes.

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• Booking

  • How do I book a VR Experience in Haarlem?

    Booking is easy via the Book button on our website. Choose your activity, select 60, 90 or 120 minutes, enter the number of players and pick a time slot. You’ll immediately see available times and receive a confirmation by email.

  • Which time slots are available and what time do you recommend?

    You can book daily within our opening hours. Available time slots are shown live in the booking system. Weekdays are usually quieter, ideal for smaller groups. Weekends and holidays are busier - book in advance. For groups or those wanting to try multiple games, we recommend 90 or 120 minutes.

  • How much does a booking cost and what is included?

    The price depends on duration (60/90/120 min) and timing (weekday/weekend). Included: short briefing, guidance from a host, use of VR headsets & controllers, hygiene covers, and the option to switch between multiple games. Not included (optional): food & drinks, private session, or some premium and escape titles with a small surcharge.

  • Can we come with more than 11 people?

    We have 11 play areas, so 11 people can play at the same time. If you come with more than 11, we rotate in rounds; the host manages teams and quick switches. Advice: 9–12 players → 90–120 min; 13+ → 120 min or two slots. Not every title supports 11 players; the host selects suitable games. For VR Racing: max 4 at once.

  • Can I change or cancel my booking?

    You can cancel or modify your booking via the website or by contacting us. Please note that cancellation fees may apply depending on how far in advance you cancel or change. You can also add cancellation insurance directly when booking.

  • How far in advance should I book to be sure of a spot?

    For small groups, a few days in advance is usually enough. For weekends, holidays or packages (such as kids parties or company outings), we recommend booking at least one week in advance.

  • Can I reserve by phone or email at VRcafe Haarlem?

    Yes, you can. Online booking is the fastest, but for questions or group reservations you can always call or email us. We’re happy to help with advice on times and activities.

  • Can I use a gift card or voucher when booking?

    Yes. Enter your gift card or voucher code during booking; the amount will be automatically deducted. Gift cards are also available via our website.

  • What happens after my booking at VRcafe Haarlem?

    After confirmation, you’ll receive an email with date, time, duration and number of players. On the day itself, just arrive on time - we’ll take care of the rest.

  • How and when do I pay for my booking at VRcafe Haarlem?

    You can pay online directly when booking via iDEAL, credit card or gift card. For group bookings or companies, payment on location or by invoice is also possible. Payment confirms your reservation so your time slot is secured.

• General

  • Is there food and drinks during the VR activity?

    Yes, it’s possible to get food and drinks during the VR experience. There is a small snack bar with a selection of snacks and drinks.

  • What do I need to bring?

    You don’t need to bring anything. We provide all necessary equipment, such as VR headsets and computers.

  • Do you have arcades?

    Yes, besides VR we also have arcades so there's always an attraction to enjoy. We have two large arcade machines and one small one, plus an air hockey table. There's something for everyone, so between VR sessions or whenever you want to relax, you can make the most of these extra attractions.

  • Is there guidance available?

    Yes, there is always guidance available to ensure everything runs smoothly and to answer any questions.

  • Does VRcafe have air conditioning?

    Yes, VRcafe is fully air-conditioned. Even on hot summer days it stays pleasantly cool inside, so you can game in comfort without breaking a sweat. The perfect way to escape the heat.

  • Can I take photos or videos while playing?

    Yes, it’s possible to take photos during the VR experience.

  • Is there a dress code?

    There is no specific dress code, but we recommend wearing comfortable clothing so you can move freely during the VR experience.

  • Is there parking nearby?

    Right next to us is Interparking Station. Book your spot in advance via Interparking and use code VRCAFE15 for 15% discount. Garage entrance: bus side of the station. Alternative: Jansweg parking lot, about a 5-minute walk. By public transport, exit at Haarlem station; bus and train are right outside. Bikes can be parked at the station.

  • Are there toilets available?

    Yes, there are toilets available. In total, there are 2 toilets for guests.

  • Can I wear my glasses while playing?

    Yes, you can wear your glasses while playing. The VR headsets are designed to comfortably fit over most glasses.

  • Is it accessible for wheelchairs?

    Yes, the location is wheelchair accessible. Most VR experiences can be played seated, allowing full participation.

  • Do you get motion sickness from VR?

    Most people don’t. We use modern VR headsets with high image quality and smooth tracking. A small group may experience slight dizziness, especially in fast-paced games. You can always take a break or switch to calmer games - our hosts will help you.

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