Hell Dimension VR

spelen in centrum van Haarlem

FAQ

• Good to know

  • What exactly is a VR café?

    A VR café is a place to go out where you play virtual reality games with a VR headset, combined with the atmosphere of a café. At VRcafe Haarlem you play with friends, family or colleagues on 11 wireless play areas and 4 sim racing seats, with a drink or snack on the side.

  • What is virtual reality and how does it work?

    Virtual reality means you step into a lifelike 3D world through a special headset. You look around, move and play as if you are really there. No experience needed: our hosts explain everything in a couple of minutes.

  • What is a fun group outing in Haarlem?

    VRcafe Haarlem is one of the highest rated group outings in Haarlem (Google 4.8, TripAdvisor 5.0). Choose from VR Experience, Laser Tag, Escape Room and Racing, for groups of 2 to 50+ people, right next to Haarlem station.

  • Is VR still fun if you never game?

    Yes. Most of our visitors have never tried VR before. You pick from 45+ games across every genre, from relaxed to thrilling, and a host gets you started. Non-gamers are often the most surprised of all.

  • What ages is VRcafe suitable for?

    For everyone from age 7 up to seniors. We have dedicated formats for children's parties, youth groups, families and senior groups, and the games are matched to the age of the group.

  • What makes VRcafe different from other outings?

    Everything under one roof: VR Experience, Laser Tag, Escape Room, Racing, Free Roam and VR Art, with 45+ games you choose yourself. Every play area is 100% wireless and we are located right next to the station.

  • What does 100% wireless VR mean and why is it better?

    Our headsets work completely without cables: you move freely through the play area, with no cords to trip over. That makes the experience more realistic, more comfortable and safer than wired VR.

  • Can you come and play at VRcafe on your own?

    Yes, you are welcome on your own too. You simply book a play area, pick your own games and get the same guidance. At our weekly student night and during tournaments you will also easily meet other players.

  • What is the difference between VR at home and VR at VRcafe?

    At VRcafe every headset is wireless, but the game runs on a powerful gaming computer. That makes the graphics far better than anything a standalone VR headset at home can handle. You play in spacious play areas, with 45+ games, guidance and spectator screens. If you also want to play at home, you can rent a headset through VR@HOME.

  • What is a fun activity for a reunion or a weekend with friends?

    A VR session is a great icebreaker for reunions: everyone joins in, nobody needs experience and there is something to laugh about straight away. Combine it with drinks at our place or in Haarlem city centre around the corner.

  • Do you also organise events or special evenings?

    Yes. Alongside regular bookings there is our weekly student night on Thursdays, regular VR tournaments and special offers around holidays and school breaks. Follow the deals page and our socials for the agenda.

  • Do you speak English or German for international guests?

    Yes, our hosts guide groups in English as well, and the website is available in English, German and Portuguese. International guests and expats are very welcome.

  • Is VRcafe a good stop for tourists visiting Haarlem?

    Absolutely: we are right next to the station, so it combines perfectly with a day out in Haarlem. A session starts at 60 minutes, which fits easily between the city centre, the Grote Markt and the museums.

  • What is a good activity for meeting new people?

    VR breaks the ice fast: you play together, cheer each other on and have something to talk about immediately. That is why it works so well for team introductions, orientation groups and groups of friends bringing someone new along.

  • How hygienic are the VR headsets?

    Every headset is cleaned after use and fitted with fresh hygiene covers. So you always play with a clean, fresh headset, even on busy days.

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• Booking

  • How do I book a VR Experience in Haarlem?

    Booking is easy via the Book button on our website. Choose your activity, select 60, 90 or 120 minutes, enter the number of players and pick a time slot. You’ll immediately see available times and receive a confirmation by email.

  • Which time slots are available and what time do you recommend?

    You can book daily within our opening hours. Available time slots are shown live in the booking system. Weekdays are usually quieter, ideal for smaller groups. Weekends and holidays are busier - book in advance. For groups or those wanting to try multiple games, we recommend 90 or 120 minutes.

  • How much does a booking cost and what is included?

    The price depends on duration (60/90/120 min) and timing (weekday/weekend). Included: short briefing, guidance from a host, use of VR headsets & controllers, hygiene covers, and the option to switch between multiple games. Not included (optional): food & drinks, private session, or some premium and escape titles with a small surcharge.

  • Can we come with more than 11 people?

    We have 11 play areas, so 11 people can play at the same time. If you come with more than 11, we rotate in rounds; the host manages teams and quick switches. Advice: 9–12 players → 90–120 min; 13+ → 120 min or two slots. Not every title supports 11 players; the host selects suitable games. For VR Racing: max 4 at once.

  • Can I change or cancel my booking?

    You can cancel or modify your booking via the website or by contacting us. Please note that cancellation fees may apply depending on how far in advance you cancel or change. You can also add cancellation insurance directly when booking.

  • How far in advance should I book to be sure of a spot?

    For small groups, a few days in advance is usually enough. For weekends, holidays or packages (such as kids parties or company outings), we recommend booking at least one week in advance.

  • Can I reserve by phone or email at VRcafe Haarlem?

    Yes, you can. Online booking is the fastest, but for questions or group reservations you can always call or email us. We’re happy to help with advice on times and activities.

  • Can I use a gift card or voucher when booking?

    Yes. Enter your gift card or voucher code during booking; the amount will be automatically deducted. Gift cards are also available via our website.

  • What happens after my booking at VRcafe Haarlem?

    After confirmation, you’ll receive an email with date, time, duration and number of players. On the day itself, just arrive on time - we’ll take care of the rest.

  • How and when do I pay for my booking at VRcafe Haarlem?

    You can pay online directly when booking via iDEAL, credit card or gift card. For group bookings or companies, payment on location or by invoice is also possible. Payment confirms your reservation so your time slot is secured.

• General

  • Is there food and drinks during the VR activity?

    Yes, it’s possible to get food and drinks during the VR experience. There is a small snack bar with a selection of snacks and drinks.

  • What do I need to bring?

    You don’t need to bring anything. We provide all necessary equipment, such as VR headsets and computers.

  • Do you have arcades?

    Yes, besides VR we also have arcades so there's always an attraction to enjoy. We have two large arcade machines and one small one, plus an air hockey table. There's something for everyone, so between VR sessions or whenever you want to relax, you can make the most of these extra attractions.

  • Is there guidance available?

    Yes, there is always guidance available to ensure everything runs smoothly and to answer any questions.

  • Does VRcafe have air conditioning?

    Yes, VRcafe is fully air-conditioned. Even on hot summer days it stays pleasantly cool inside, so you can game in comfort without breaking a sweat. The perfect way to escape the heat.

  • Can I take photos or videos while playing?

    Yes, it’s possible to take photos during the VR experience.

  • Is there a dress code?

    There is no specific dress code, but we recommend wearing comfortable clothing so you can move freely during the VR experience.

  • Is there parking nearby?

    Right next to us is Interparking Station. Book your spot in advance via Interparking and use code VRCAFE15 for 15% discount. Garage entrance: bus side of the station. Alternative: Jansweg parking lot, about a 5-minute walk. By public transport, exit at Haarlem station; bus and train are right outside. Bikes can be parked at the station.

  • Are there toilets available?

    Yes, there are toilets available. In total, there are 2 toilets for guests.

  • Can I wear my glasses while playing?

    Yes, you can wear your glasses while playing. The VR headsets are designed to comfortably fit over most glasses.

  • Is it accessible for wheelchairs?

    Yes, the location is wheelchair accessible. Most VR experiences can be played seated, allowing full participation.

  • Do you get motion sickness from VR?

    Most people don’t. We use modern VR headsets with high image quality and smooth tracking. A small group may experience slight dizziness, especially in fast-paced games. You can always take a break or switch to calmer games - our hosts will help you.

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